Roles And Responsibilities

  1. Overview
  2. Operations Management
  3. Roles And Responsibilities

After the admission is done, the role of operation manager starts.  Here are the roles and responsibilities of an operations manager at EuroTutor:

  1. Find Out Student's Requirement: Make sure you know what kind of tutor each student needs, like what subjects they need help with and when they want classes.

  2. Post the Job:  After gathering the requirements of students post the job on Euro Tutor website and on various other platforms like Job Hai, Work India etc. to collect the details of tutors.
  3. Pick the Right Tutors Using G.O.L.D.S.T.O.N.E.S: Use a special checklist to find the best tutor for each student. Check things like if the tutor is close by, speaks the right language, and knows the right subjects.
  4. Choose the Best Tutors: Look at all the information and pick tutors that match what the student needs. Make sure all the tutor's information is in the system.

  5. Set Up a Demo Class: Arrange a demo class where the student and tutor can meet and see if they like each other. Tell both when and where this will happen.

  6. Check if Everyone is Happy: After the practice class, ask both the parents and the tutor if they are happy and want to continue.
  7. Get Tutors Ready to Teach: Once everything is good to go, let tutors know when to start teaching. Teach them how to keep track of classes. Give them orientation and guidelines on conducting classes at the student's place. 
  8. Keep an Eye on Classes: Make sure classes are happening on time and that everything is going well. 
  9. Help Tutors Talk to Each Other: Encourage tutors to join a Teacher Community platform where they can chat, ask questions, and help each other.
  10. Manage Online Classes: Make sure tutors know how to use technology for online classes and check that students are happy with these sessions.

By doing all these things, an operations manager helps ensure both students and tutors have a great experience at EuroTutor!